Cancellation Policy

A consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity.

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you, or a third party named by you who is not the carrier, took possession of the goods. To exercise your right of cancellation, you must inform us (Mair Mair GmbH, Città Vecchia 1, 39049 Sterzing (Italy), +39 0472 765 386, email address: info@tartufo-pralinen.de) by means of a clear statement (e.g. a letter sent by post or an email) of your decision to cancel this contract. You may use the attached model cancellation form, but this is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we are informed about your decision to cancel this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us without undue delay and in any event no later than fourteen days from the day on which you communicate your cancellation of this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You will bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion or early expiry of the right of withdrawal

The right of cancellation does not apply to contracts

for the supply of goods that are not prefabricated and for the production of which an individual choice or
determined by the consumer is decisive or which are clearly tailored to the personal needs of
tailored to consumers;
for the supply of goods which are liable to deteriorate or expire rapidly;
for the delivery of alcoholic beverages whose price was agreed upon at the conclusion of the contract, but which can be delivered at the earliest
can be delivered 30 days after conclusion of the contract and whose current value depends on fluctuations on the
market depends, over which the entrepreneur has no influence;
for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts.
The right of withdrawal expires prematurely in the case of contracts
for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene
are suitable for return if their seal has been removed after delivery;
for the delivery of goods if, after delivery, they are inseparably mixed with other items due to their nature
have been mixed with other goods;
for the delivery of audio or video recordings or computer software in a sealed pack, if the
Seal has been removed after delivery.

Model cancellation form

(If you wish to cancel the contract, please copy this form into an email, fill it in and send it back to us.)

A
Signature
Mair Mair GmbH
Old Town 1
39049 Vipiteno (Italy)
Email address: info@tartufo-pralinen.de

I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following
Goods
Ordered on (*)/received on (*)
Name of consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only if this notification is on paper)

Date: ______________________

(*) Delete as appropriate.

Source: Plutte Law Firm

Cancellation policy